Schedule an
Appointment
Scheduling Policies
Pre-appointment details
You will receive a confirmation of your appointment via email upon booking. As a courtesy, we will send you a reminder 48 hours before your scheduled appointment.
Please arrive 15 minutes before your appointment time to complete any necessary paperwork and begin your relaxation experience promptly.
Please bring a list of any medications you are currently taking, as well as any relevant medical history or documentation related to your treatment.
For new clients or specific treatments, a consultation may be required before your appointment to discuss your goals, concerns, and treatment options. This allows us to personalize your experience.
Follow any specific skin preparation instructions provided by our team to optimize the results of your treatment.
Your health and safety are our top priority. Please adhere to any specific COVID-19 safety protocols, such as wearing a mask or following vaccination requirements, as mandated by local guidelines.
Cancellation policies
At Addison Rose Aesthetics, we value your time and aim to provide exceptional service to all our clients. We kindly ask that you give us at least 24 hours’ notice if you need to cancel or reschedule your appointment.
This advance notice allows us to accommodate other clients who may be waiting for an appointment slot. Appointments canceled with less than 24 hours’ notice or no-shows may be subject to a cancellation fee.
We understand unforeseen circumstances may arise, and we strive to be as flexible as possible. Please reach out to our team if you have any questions or need assistance with your appointment.
Thank you for your understanding and cooperation.
Payment policies
We strive to provide a seamless and enjoyable experience for all our clients. To ensure clarity and convenience regarding payments, please take note of the following:
We accept various payment methods, including cash, credit/debit cards, and HSA or FSA accounts. A credit card must be placed on file at the time or scheduling an appointment.
Payment is due at the time services are rendered, unless other arrangements have been made in advance or as part of a package plan.
Prices for services are outlined in our service menu or discussed during your consultation. We aim for transparency and will provide an estimate of costs before initiating any treatment.
Gratuities for exceptional service are always appreciated but not mandatory. If you wish to leave a gratuity, you can do so in cash or add it to your credit/debit card payment.
Refunds for services rendered are generally not provided. However, if you have concerns or are dissatisfied with your service, please contact us directly to discuss your experience.
We do not directly bill insurance providers. However, for eligible treatments, we can provide receipts or documentation for you to seek reimbursement from your insurance company if applicable.
PRIVACY POLICY
This Privacy Policy describes how Addison Rose Aesthetics ("we," "us," or "our") collects, uses, and shares information from individuals who visit our website, use our services, or otherwise interact with us ("Consumers"). We are committed to protecting your privacy and ensuring the security of your Personally Identifiable Information (PII). Please read this Privacy Policy carefully to understand how we handle your information.
By accessing or using our website or services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect the following types of information:
Personal Information: When you visit our website or use our services, we may collect personal information that you provide to us voluntarily. This may include your name, email address, phone number, and any other information you choose to provide.
We may use your Personal Data to contact you with newsletters, marketing, and/or promotional materials that may be of interest to you. By entering your phone number, you are agreeing to receive text messages from us. Message & data rates may apply. Message frequency may vary. Reply HELP for more information. You can reply STOP or UNSUBSCRIBE to opt-out.
Automatically Collected Information: We may also collect certain information automatically when you use our website, such as your IP address, browser type, device type, and the pages you visit.
Cookies: We may use cookies and similar technologies to collect information about your browsing behavior. You can learn more about our use of cookies in our Cookie Policy.
2. How We Use Your Information
We use the information we collect for the following purposes:
Providing Services: We may use your information to provide you with our salon services and to respond to your inquiries.
Communication: We may use your contact information to send you important updates and promotional materials. You can opt out of receiving promotional communications at any time.
Website Improvement: We may use your information to analyze and improve our website's functionality, content, and user experience.
3. Sharing Your Information
We do not share or sell your Personally Identifiable Information to third parties for marketing purposes. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. However, we may share your information in the following circumstances:
Business Operations: We may share your information with third-party service providers who assist us in performing essential business functions, such as payment processing, customer support, and website maintenance.
Compliance with Legal Requirements: We may disclose your information when required by law or to comply with legal processes.
Sale or Merger: In the event of a sale, merger, or acquisition of our business, we may transfer your information to the acquiring company, but your data will continue to be protected in accordance with this Privacy Policy.
4. Your Choices and Rights
You have the following rights regarding your information:
Access: You can request access to the personal information we hold about you.
Rectification: You can request corrections to inaccuracies in your personal information.
Deletion: You can request the deletion of your personal information, subject to legal obligations.
Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
5. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the updated Privacy Policy on our website, and the "Last Updated" date at the top of this page will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
5. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact our corporate office at:
Addison Rose Aesthetics
3192 Walden Ln Burlington, NC 27215
Telephone: +1 (336) 270-4394